A straightforward 14-day policy.

Request within 14 days

You may request a full refund within 14 calendar days of your first purchase of a product. Email support@plainfinancetools.com from the address used at checkout and include the order number. A short explanation is helpful but is not required for a first request made within this period.

We may decline repeated requests for the same product, requests connected with fraud or abuse, or attempts to continue distributing or using files after a refund. These limits do not reduce any mandatory consumer right.

Delivery, defects, and duplicate charges

Contact us whenever you cannot access the files, receive incomplete or corrupted files, find that the product materially differs from its description, or see a duplicate charge. We will first try to restore delivery or provide a corrected file. If we cannot resolve a material problem within a reasonable time, we will offer a full or partial refund as appropriate, including after the initial 14-day period when required by law or the circumstances.

Suspected unauthorized payments should be reported promptly to both us and the payment provider shown on the receipt.

How refunds are processed

Lemon Squeezy is the merchant of record and processes approved refunds to the original payment method. Refunds can take up to 10 days to appear, depending on the bank or payment method. Taxes included in a fully refunded order are handled by Lemon Squeezy.

Lemon Squeezy may also issue a refund within 60 days of purchase at its discretion to prevent a chargeback. Its payment, fraud, and chargeback rules continue to apply alongside this policy.

After a refund

Download access may be revoked after a full refund. You must stop using the product and delete retained copies, except where applicable law gives you a different right. A partial refund does not change the license unless we agree otherwise in writing.

Request help or a refund

Email support@plainfinancetools.com with the order number and the email address used for the purchase. Do not send payment-card details. We will acknowledge the request and explain the next step.

Review the related Purchase Terms for delivery, licensing, compatibility, and product-use conditions.